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PLANNING AND MANAGEMENT OF LEARNING PROCESSES

Academic year and teacher
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Versione italiana
Academic year
2017/2018
Teacher
MAURO BERGAMINI
Credits
12
Didactic period
Secondo Semestre

Training objectives

This course follows a training program that has a general aim of promoting knowledge to the student on the methodological basis of the planning and management of the educational process of the human resources in the hospital-territory.
METHODOLOGY FOR HEALTH EDUCATION
The course aims to promote basic social-health knowledge integrated to acquire methods of prevention based on health education interventions aimed at individual and collective empowerment.
WORK PROCESSES IN HOSPITAL SETTING
The course aims to provide the student with a grounding in:
-organization models in diagnostic healthcare
-analysis of management models in diagnostic setting.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: RADIOLOGY
•Knowledge and understanding: imaging methods knowledge, as far as technical and methodological aspects concern, with particular attention in planning tutorial models finalized to education in technical activities in radiology.
•Applying knowledge and understanding: knowledge of activity processes in radiology, with particular regard to appropriateness control systems, and management of human, instrumental, consumable resorces as well.
•Making judgements: critical knowledge of the position of dipartimental management processes, and the evaluation systems of the operative processes.
•Communication skills: analysis of the communication interface between the student and the tutor concerning the management of radiologic methodics and instrumentation.
•Learning skills: Ability to access and reading the scientific societies guide-lines, in the fields of tutorial teaching, and in appropriateness criteria in radiology.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: NUCLEAR MEDICINE
The main knowledge will be: knowledge of processes and human resources and equipment of a nuclear medicine,
The main skills will be: ability to assess the complexity of the care processes
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: LABORATORY MEDICINE
Structural and functional organization of the single provincial laboratory; Data management, from the request to the report; Management of pre-analytical, analytical and post-analytic processes; Management of human resources and their tasks
HEALTH TECHNOLOGY ASSESSMENT, TELEMEDICINE AND FAD
The course aims to provide the tools to understand, evaluate and know how to use the systems e-Care / Health-and through the identification of strategies in health care, as well as to know the main systems, core applications and Internet technologies for health networks CLINICAL RISK MANAGEMENT
To provide basic theoretical knowledge required to fully cooperate with other health care professionals in processes, instruments and activities that enable hospital employees to identify, analyze, contain and manage clinical risks, while providing clinical treatment and patient care in different clinical settings. To facilitate the implementation of a multidimensional approach to clinical risk issues taking in to account the different determinants involved: technological, human, professional economical, logistic and legal.

Prerequisites

Knowledge of professional profiles and code of Ethics for professions of the III class. Knowledge of the principles of activities of the radiodiagnostic instrumentation and essential bases in the pedagogical - communicative field.
Basic knowledge of planning of social-health education programs.
Knowledge of business management and corporate organization in health, statistical methods for the study of social and health phenomena.
Basic knowledge of medical informatics, telematic networks and automated systems of control and management in health care

Course programme

METHODOLOGY FOR HEALTH EDUCATION
Evolution of the concept of health. Epidemiological indicators of health needs.
The Bio-Psycho-Social model in public health.
Operational tools for health promotion. The health education methodologies.
Education for health worker health in the approach to prevention interventions.
WORK PROCESSES IN HOSPITAL SETTING
-Analysis of organisation models in the change from an analogical to digital system
-construction and optimization of flow of integrated work.
-Integration of services in hospital healthcare.
-systems for the improvement of interfaces.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: RADIOLOGY
•Principles of technique and methodology, radiological equipment (planar methods, computed tomography, magnetic resonance, ultrasound, gamma-camera, positron emission tomography, angiography), contrast media.
•The tutoring system of learning.
•Evaluation of the student and the tutor. Models and problems.
•Models for the solution of the problem of appropriateness and web-based educational tools.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: NUCLEAR MEDICINE
Description of healthcare processes and the laws governing them.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: LABORATORY MEDICINE
Processes analytical consolidation with transfer of analytical activities from the periphery toward the center (hub and spoke model); Catalogue of services provided, with particular reference to the data entry software; interface tables with information systems; Operating modes for reporting: print, online, health records, Sole system; Workflow of biological samples in the laboratory, from checkin to checkout; Professionals of the laboratory, organization chart and function.
HEALTH TECHNOLOGY ASSESSMENT, TELEMEDICINE AND FAD
They will be examined the legal and sociological aspects related the use of e-Health and e-Care through the most interesting experiences already implemented and tested in Health.
Short presentation of the bases and application concepts of S.O.L.E system (Health On Line Emilia Romagna).
Outlines of telematic systems and continuing education platform Moodle
CLINICAL RISK MANAGEMENT
Quality of care and clinical risk. The concept of clinical risk. The concept of clinical event. The concept of medical error: types of medical errors in clinical medicine Clinical risk management: risk analysis, error detection, error prevention.
Clinical documentation and communication as tools for risk management.

Didactic methods

Frontal lessons.
For Radiology: Lectures, discussion of specific cases in a group and simulation of relational problems.
For HEALTH TECHNOLOGY ASSESSMENT, TELEMEDICINE AND FAD
Lectures, presentations and discussion of real experiences

Learning assessment procedures

METHODOLOGY FOR HEALTH EDUCATION
Written test based on a questionnaire of thirty multiple choice questions with five answer choices each. Each question is worth 1 point if correct; wrong answer or no answer 0 points. Test duration: 1 hour.
WORK PROCESSES IN HOSPITAL SETTING
Final assessment covers an individualized interactive conversation with the teacher on the course subjects, the average duration of 15 minutes.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: RADIOLOGY
The exam will be held orally, and will last between 20 and 30 minutes. The exam consists of three parts, to each one will be assigned from 0 to 10 points. The sum of the score obtained in each part will be the final evaluation in 30/30. The first part focuses on the methodological and technical knowledge of the tools used in Diagnostic Imaging. The second part concerns the knowledge of the themes of appropriateness with orientation on the existing methods for its evaluation The third part, which takes place in the form of group discussion, consists in the evaluation of the practical ability to face a tutorial activity planning in radiology. At the student's request the exam can be done in English.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: NUCLEAR MEDICINE
The aim of the exam is to verify at which level the learning objectives previously described have been acquired.
The test consists of a quiz (16 multiple choice questions) on all topics. The time allowed for this test is 1 hour. It is not allowed consulting any textbook or using any PC, smart phone ... .; the assessment of the questions is as follows: 2 point for each correct answer, 0.5 points for each wrong answer, 0 points for answers not given or dubious. If you get a score of 30, a number of one further quiz allows you to get the "lode", if the answers are correct.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: LABORATORY MEDICINE
The final test consists in an individual interactive dialogue with the teacher on the course subjects. Average duration about 15 minutes.
HEALTH TECHNOLOGY ASSESSMENT, TELEMEDICINE AND FAD
Realization, presentation and discussion of a short project work produced by each student
CLINICAL RISK MANAGEMENT
Multiple choice written test. 30 questions with 4 or five possible answers. Correct answer 1 point, wrong answer -0.2 point; missing answer 0 point.
THE FINAL GRADE IS A WEIGHTED AVERAGE OF THE MARKS OBTAINED IN EACH TESTS.

Reference texts

METHODOLOGY FOR HEALTH EDUCATION
Written test based on a questionnaire of thirty multiple choice questions with five answer choices each. Each question is worth 1 point if correct; wrong answer or no answer 0 points. Test duration: 1 hour.
WORK PROCESSES IN HOSPITAL SETTING
Final assessment covers an individualized interactive conversation with the teacher on the course subjects, the average duration of 15 minutes.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: RADIOLOGY
The exam will be held orally, and will last between 20 and 30 minutes. The exam consists of three parts, to each one will be assigned from 0 to 10 points. The sum of the score obtained in each part will be the final evaluation in 30/30. The first part focuses on the methodological and technical knowledge of the tools used in Diagnostic Imaging. The second part concerns the knowledge of the themes of appropriateness with orientation on the existing methods for its evaluation The third part, which takes place in the form of group discussion, consists in the evaluation of the practical ability to face a tutorial activity planning in radiology. At the student's request the exam can be done in English.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: NUCLEAR MEDICINE
The aim of the exam is to verify at which level the learning objectives previously described have been acquired.
The test consists of a quiz (16 multiple choice questions) on all topics. The time allowed for this test is 1 hour. It is not allowed consulting any textbook or using any PC, smart phone ... .; the assessment of the questions is as follows: 2 point for each correct answer, 0.5 points for each wrong answer, 0 points for answers not given or dubious. If you get a score of 30, a number of one further quiz allows you to get the "lode", if the answers are correct.
ORGANIZATIONAL AND MANAGEMENT MODELS OF TECHNICAL AND DIAGNOSTIC SERVICES: LABORATORY MEDICINE
The final test consists in an individual interactive dialogue with the teacher on the course subjects. Average duration about 15 minutes.
HEALTH TECHNOLOGY ASSESSMENT, TELEMEDICINE AND FAD
Realization, presentation and discussion of a short project work produced by each student
CLINICAL RISK MANAGEMENT
Multiple choice written test. 30 questions with 4 or five possible answers. Correct answer 1 point, wrong answer -0.2 point; missing answer 0 point.
THE FINAL GRADE IS A WEIGHTED AVERAGE OF THE MARKS OBTAINED IN EACH TESTS.