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LEAN MANAGEMENT

Academic year and teacher
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Versione italiana
Academic year
2022/2023
Teacher
ANDREA BET
Credits
6
Didactic period
Secondo Semestre
SSD
ING-IND/35

Training objectives

The course leads to the acquisition of the basics of LEAN ENTERPRICE considering all aspects from customer order entry to distribution logistics.
Particular emphasis will be given to the lean transformation of both industrial and service areas.

At the end of the course, students will potentially be able to join
in industrial manufacturing or service environments that want to improve all processes especially through the Lean tools provided by the Toyota Production System.

Prerequisites

Basic knowledge of production processes

Course programme

Introduction to Lean Thinking.
Crisis of traditional models, Lean Thinking as an organizational response to improve competitiveness.
The principles and tools for the application of Lean Thinking.
Application of Lean principles to the whole company.
Business strategy. Operation.Supply chain strategy. Balance Scorecard, Strategy Focused Organization, Calculation of productivity. Strategic Maps
Corporate social responsibility.
Operation Management.
Budget (Generality, Definition of the strategic plan, time phases, operational budgets, commercial budget, production budget, direct materials budget, labor budget, general costs budget, utilities budget, maintenance budget, various services budget).
Sales Operating Planning, Master Planning scheduling, Material Requirement Planning
Procurement management (purchasing area, organizational models, evolution of the supply relationship, company-supplier links, supply chain management). Application of Lean principles in procurement processes. JIT Purchasing. Advanced techniques for the management of purchasing materials. Purchase marketing.

Kaizen Origin: Beginnings of Lean Thinking vs Origins of Fordism.
TPS MODEL (Mix model balance, guideline)

The Value Stream Mapping methodology (Definition, Constitution, Advantages, Errors, Mapping processes).

Total Quality Management (Concepts, PDCA Cycle, JUSE, American and Japanese quality gurus).

Total Productive Maintenance (Objectives, Type of maintenance, phases for TPM implementation, Case studies).

WORK SAMPLING METHOD (Fields of application, definition, purpose, Principles of operation, Statistical sampling, Analysis of statistical data, Advantages and disadvantages).


5s (precursors, Japanese origin, objectives) FMEA (objectives, keywords, definition, guiding principles, types, preparation, procedure, software).

Lean product development (project input, PDP, BOM, Product planning).

Application of Lean principles in administrative and office processes. How to measure office activities to attack waste.

Organizational tools for continuous improvement. Problem solving, A3 report, Hoshin Kanri and PDCA cycle, Skill Matrix, Error-Proofing methods, Jidoka, Visual Management, Genchi Genbutsu, Obeya Room, Lean Promotion Office, Organization and management of Kaizen Workshops, TWI.

Lean Accounting: how to plan and control the economic and financial results of the Lean. The limits of traditional accounting in controlling Lean Management projects.

Didactic methods

Lecture notes
Classroom exercises
Work groups
Lean manager testimonials
Visits to factories of operational excellence

Learning assessment procedures

By the summer session of the course:
3/12 Book summary on LEAN issues in PPT with application evidence
4,5 / 12 Group exercise
4,5 / 12 Creation of IT or operational tool for lean applications
18/18 Written test at the end of the course (multiple choice questions, open answer questions, company case comment, production simulation exercises) or remote oral exam.
At the end of the written or oral test, students intend to improve their mark
of the writing can face a further oral question (± 3 points).

In other cases, the remaking of the written test is strongly recommended.

After the summer session:
- Written test at the end of the course (multiple choice questions, open answer questions, company case comment, production simulation exercises) or oral test

Reference texts

Lecture notes