ORGANISATION OF HEALTH SERVICES AND PROFESSIONS
Academic year and teacher
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- Versione italiana
- Academic year
- 2020/2021
- Teacher
- ROSA MARIA GAUDIO
- Credits
- 4
- Didactic period
- Primo Semestre
Training objectives
- On completion of the course the student is expected to know:
LABOUR LAW
Provide basic knowledge of the concepts of sources of law and of the hierarchy of sources of primary health care legislation. Make the students understand the importance of continuing education for health professionals.
PSYCHOLOGY OF WORK
Study and learn the principles of the psychology of work and of organizations in the past reality, today, in public companies and private ones. Knowing the techniques and tools for assessment of human personnel to work. Knowing how to establish a positive psychological contract and purposeful relationship between health professional and patient. Understanding the importance of the concept of work climate and the main detection techniques.
Increase the level of awareness of self in relation to others by itself.
Knowing how to identify and manage the main group dynamics.
BUSINESS ORGANIZATION
Providing the tools for evaluating the performance investigating the use of key performance indicators and reports in support of management.
Knowing how to better manage the care pathways, defining the fields of action and priorities for action.
FORENSIC MEDICINE
The main legal forces affecting nursing practice with particular emphasis on the history and development of legal procedure. Acquisition of knowledge applied to decision-making in nursing practice. Basic concepts of professional practice. Legal aspects related to the health profession. Basic concepts of professional accountability.
The basic principles of the concept of “accountability”. Prerequisites
- LABOUR LAW and MODULE BUSINESS ORGANIZATION: None
PSYCHOLOGY OF WORK: Basics of general psychology
BUSINESS ORGANIZATION: Basic knowledge of english language
FORENSIC MEDICINE: Notions of professional ethics. Course programme
- LABOUR LAW: ELEMENTS OF PUBLIC LAW AND LABOUR: concept of law and its fundamental distinctions.
Legal system
The rule of law (fonts, categories) and the various branches of law
The legal protection of the interests ( Subjective Rights , Legitimate Interests )
The sources of law. The hierarchy of sources.
The legislative and administrative action
General principles on P.A.
The service relationship with the state and public institutions ( establishment , conduct , termination )
Rights, duties and responsibilities of the public employee ( administrative, criminal , civil , accounting )
ELEMENTS OF LEGISLATION STATE, REGIONAL AND REGULATIONS ON HEALTH: the protection of health as an absolute value. The origins of the Italian health care legislation
Health care in the era of fascism. Health care in the Second World War
The Law 132/1968 (so called Mariotti)
The health care reform ( L.n. 833/1978) . The so called "Mini-reform " ( L.n. 4/1986)
The Law April 4, 1991, 111
The Leg. December 30, 1992, n. 502 (the reform De Lorenzo), as amended by Legislative Decree no. 7 December 1993 517
The reform ter of S.S.N. (Legislative Decree n. N. 229/1999- so called reform Bindi )
The reform of Title V of the Constitution
PSYCHOLOGY OF WORK
Fields of interest in Occupational and Organizational Psychology. Basic elements of group dynamics. The concept of motivation. Staff enhancement and human resource management in the working place. Psychological dynamics eliciting changes. Burn-out. Elements of Transactional Analysis.
BUSINESS ORGANIZATION
The tools of management: Planning - Organizing - Staffing - Leading - Controlling
The performance evaluation: analysis of reports. Indicators for the evaluation of the performance.
Cost / revenue. The multidimensional assessment of Performance: Balanced Scorecard.
The care pathways and logic processes.
FORENSIC MEDICINE
Historical factors that have contributed to the professional role of the nurse. Classification of the university degree in the formation of health professionals. Development of legal procedures. From the auxiliary to the professional nurse. Criteria of professional decision-making. Legal responsibilities of the medical profession. Malpractice. Concepts of accountability.
Concepts of professional accountability. Didactic methods
- Lectures. For BUSINESS ORGANIZATION: Lectures and exercises in the classroom
Learning assessment procedures
- LABOUR LAW: one hour written exam with multiple choice tests: 15 questions, 3 of which are open. 2 points for each right answer.
PSYCHOLOGY OF WORK: Oral examination, aimed at assessing the integrated and coherent comprehension of the subject. The test will be directed at evaluating students’ acquisition of the ability to develop a personal point of view regarding the different learning themes. The exams consists of 3 questions and lasts for about 20 minutes.
BUSINESS ORGANIZATION: Students are divided in groups. Each group must develop, present and discuss a project regarding one of the course program topics with all other students. The topic can be chosen among those given by the teacher or can be freely chosen among all course program subjects. Students must analyze and illustrate their working context by using the instruments that were taught during the lessons.
Each group has 30 minutes to present the project they have produced, and they can use power-point or similar software tools. Presentation will be followed by comparison and debate with other students.
Assessment criteria are: knowledge of company structure tools; diligence in conforming knowledges learned in class during lessons to the working context; precision of presentation.
FORENSIC MEDICINE: Oral examination. Number questions provided: 2/3, depending on the degree of reasoning ability of the student. Average time required 1 hour per student
Criteria considered in the assessment: clarity and correct terminology; rigor in behavior during exposure and during the course of lessons; ability of practical application of the subjects taught
THE FINAL GRADE IS A ARITHMETIC AVERAGE OF THE MARKS OBTAINED IN EACH TESTS. Reference texts
- LABOUR LAW
All laws and decrees mentioned in the program
G.Pagnoni, Appunti di diritto amministrativo e legislazione sanitaria, Editore Editai Srl, 2006
Carlo Bottari, Nuovi modelli organizzativi per la tutela della salute, Giappichelli Editore 1999
Fabio Roversi Monaco (a cura di), Il nuovo servizio sanitario nazionale, Maggioli Editore 2000
PSYCHOLOGY OF WORK
Didactic materials consisting of slides by the teacher and free online videos illustrating the most important findings in the field of Organizational Psychology will be provided to the students during the course.
BUSINESS ORGANIZATION
Montaguti U., Il medico e il Management, 2° edizione, Ed. Forum Service
Baraldi S., Il Balanced Scorecard nelle Aziende Sanitarie, Ed. McGraw-Hill
FORENSIC MEDICINE
L. Macchiarelli, Compendio di medicina legale, Minerva Medica
Penal Code. Civil Code
