COMMUNICATION AND RELATIONSHIP
Academic year and teacher
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- Versione italiana
- Academic year
- 2021/2022
- Teacher
- STEFANO CARACCIOLO
- Credits
- 6
- Didactic period
- Primo Semestre
Training objectives
- MODULE GENERAL PSYCHOLOGY: Students will be able to show competences concerning basic cognitive processes (attention, consciousness, language, communication, intelligence, motivation, emotion) and know the fundamental theoretical approaches to the study of personality (trait, biological, phenomenology, behavioristic and cognitive approaches).
MODULE PSYCHOLOGY OF THE RELATIONSHIP: The student will know the disease-centred model and the patient-centred model and will acquire notions concerning the ICF classification system; know the major learning theories; acquire knowledge about personal and environmental factors that influence the functioning of the person with a particular health condition and about health-related quality of life; learn concepts related to the cognitive, emotional and behavioural reactions of the family coping with illness; acquire notions about burnout syndrome and skills related to assertive communication.
MODULE PSYCHOLOGY OF COMMUNICATION: Knowing the principles of interpersonal communication and the main theoretical models. Recognize communication as a cognitive, emotional and social process. Recognize the different styles of communication and social skills underpinning mutual interaction. Recognize the mechanisms and factors involved in communication problems. Recognize the mechanisms underlying communication problems in the main psychiatric disorders. Furthermore the course aims to improve active listening, and the student's ability to give and receive feedback and deal with conflict. Prerequisites
- none
Course programme
- MODULE GENERAL PSYCHOLOGY: Cognitive processes psychology: attention, consciousness, language, communication, intelligence, motivation, emotion
study of personality (trait, biological, phenomenology, behavioristic and cognitive approaches)
MODULE PSYCHOLOGY OF RELATIONSHIP: Theoretical framework: the disease-centred model, the patient-centred model and the International Classification of Functioning, Disability and Health (ICF).
Learning theories: respondent conditioning (Pavlov), operant conditioning (Skinner) and modeling (Bandura).
Personal factors: self-efficacy, attributive style, optimistic orientation, hardiness, coping, illness representation and health-related behaviours and adherence.
Environmental factors: therapeutic alliance and stigma. Health-related quality of life in head and neck cancer, brain injury, strabismus and psychopathology.
The family: caregiver and cognitive, emotional and behavioral reactions when coping with traumatic brain injury, head and neck cancer and psychopathology.
Health worker: burnout syndrome and assertive communication.
MODULE PSYCHOLOGY OF COMMUNICATION: The motivational sources of interpersonal behavior: the principle of cooperation and the principle of competition.
The functions of interpersonal communication and the main theoretical models.
Communication as a process of self definition and influence on others.
Analysis of communication skills, levels and systems of communication.
Pragmatics of human communication.
Non-verbal communication (NVC).
Expression and communication of emotions.
Miscommunication and barriers to communication.
The development of communication skills.
Cognitive deficits in communication and Theory of the Mind.
Assertive and pathological communication.
The model of Transactional Analysis (GAB): paradigm of interpersonal communication Didactic methods
- Traditional lectures, open seminars of discussion of clinical observations
Learning assessment procedures
- MODULE GENERAL PSYCHOLOGY: oral examination with written preliminary report
MODULE PSYCHOLOGY OF RELATIONSHIP: the aim of the examination is to test the level of achievement of the previously mentioned educational goals. The exam consists of an oral exam which includes a total of three questions. For each answer, I will evaluate the appropriateness of the lexical choice; coherence, cohesion and planning of the speech; the level of content processing; the ability to link and compare different aspects of the topics covered in the course. For each of these items three scores are provided (corresponding to “poor performance”, “good performance”, “excellent performance”) whose sum constitutes the overall score obtained to the question; in turn, the sum of the scores to each single question is the total score, corresponding to the final vote. Particularly satisfactory performance guarantee praise.
MODULE PSYCHOLOGY OF COMMUNICATION: oral exam – The exam is individual and lasts an average of half an hour. They are formulated three questions about entire program: the first is to choose of student, the second is to choose of teacher, the third is decided by chance. The evaluation is made based on the quality of exposure, on the ability to create logical and consistent links between different elements, on the ability to express ideas and criticism in a way socially adequate.
THE FINAL GRADE IS A ARITHMETIC AVERAGE OF THE MARKS OBTAINED IN EACH TESTS. Reference texts
- MODULE GENERAL PSYCHOLOGY: Myers, Psicologia, Zanichelli Bologna
MODULE PSYCHOLOGY OF RELATIONSHIP: Handout and slides provided by the teacher
MODULE PSYCHOLOGY OF COMMUNICATION: Selected chapters from:
Ricci Bitti, Zani, La comunicazione come processo sociale, Il Mulino;
Zani, Selleri, David, La comunicazione, Carocci;
Anolli (a cura di), Psicologia della comunicazione, Il Mulino;
Schultz von Thun, Parlare insieme, TEA;
Anchisi, Gambotto, Non solo comunicare, Edizioni Libreria Cortina Torino;
Anchisi, Gambotto Dessy, Manuale di assertività – Teoria e pratica delle abilità relazionali: alla scoperta di sé e degli altri, Edizioni Franco Angeli Milano
Genain, Lerond, Analisi transazionale e comunicazione, De Vecchi Ed.;
Mizzau, E tu allora? Il Mulino;
Giannelli, Comunicare in modo etico, Raffaello Cortina Editore.
Handout of the Course of Psychology of Interpersonal Communication.